Vault Sale FAQ's
WHAT IS A VAULT SALE?
The Eye Like Gallery Vault Sale is a collection of rare artworks (normally between thirty to forty) that are released for sale on our website at one time. The pieces featured within the Sale usually consist of very sought after editions and originals, most of which are long sold out from the original release, and rare collectable items.
HOW OFTEN AND WHERE DOES THE VAULT SALE TAKE PLACE?
The Vault Sale ordinarily takes place every three to four months, and is held on online via our website. The date of the Vault Sale is first released approximately a month before it takes place, and is announced via our newsletter and on social media.
WHICH ARTISTS' WORK IS FEATURED?
The line up of artists and artworks will vary from Sale to Sale. However, you will usually find pieces by renowned artists such as Banksy, Damien Hirst, Invader, Martin Whatson, Pejac, and STIK.
DO YOU RELEASE A LIST OF AVAILABLE WORK BEFORE THE SALE?
Yes, in 2022 we will be releasing the full list of artworks that will be available before the Sale goes live. This will be announced no more than a week beforehand, and there are strictly no pre-orders.
DO I NEED TO BE A MAILING LIST SUBSCRIBER TO ACCESS THE SALE?
Access to the Sale varies each time, therefore to receive all of the updates, we recommend that you sign up to our mailing list and follow us on social media. As a mailing list subscriber, more often than not you will either receive special pre-access or will be given priority!
HOW DO I PLACE AN ORDER?
Items in the Vault Sale can be purchased directly on our website via our online store, or payment can be taken over the phone. Please be aware that any artwork within the Sale is available on a first-come, first-served basis only. We recommend setting up an account on our online store before the Vault Sale goes live, as this will shorten the checkout process!
I LIVE OUTSIDE OF THE UNITED KINGDOM, CAN I PLACE AN ORDER?
Yes, absolutely! However, please be aware that any international orders of framed pieces will require a bespoke shipping quotation. We will only ship artwork via our designated artwork courier in a specially crafted plywood lined crate, so please do not ask us to ship via an alternative company. Any taxes applicable at customs are also payable by the receiver.
If in doubt regarding shipping costs, please contact us in advance of the Sale going live! We will be able to provide you with the correct shipping cost for the specific artwork(s) that you're interested in and the delivery location.
WHAT ARE YOUR SHIPPING COSTS?
You can find out the shipping costs for your location here.
I HAVE A QUESTION REGARDING THE VAULT SALE WHICH HASN'T BEEN ANSWERED, HOW CAN I CONTACT YOU?
If you wish to contact us, you can do so by reaching out via the following:
- Visit us in the gallery!
- Email: saro@eyelikegallery.com / mollie@eyelikegallery.com
- Livechat: On our website
- Phone: 01494 677566
- Social Media: Direct message on Instagram (@eyelikegallery) or Facebook (EyeLikeGallery)
Our customer service hours are Monday to Saturday, 9.30am to 5pm.